Atelier Yasmin is committed to delivering your order with care and efficiency. Each piece is crafted with precision allowing us to maintain the highest quality while minimizing waste.

Estimated Delivery Time

Our average delivery window is 4–9 business days, which includes order processing and shipping.

Shipping Rates

Shipping fees are calculated based on the product type, quantity, and destination. Final rates and estimated delivery times are displayed at checkout.

International Orders

For international shipments, customs duties and import taxes may apply according to local regulations. These fees are the responsibility of the customer.

Shipping carriers

Atelier Yasmin partners with a trusted global network of over 40 shipping providers to ensure your order arrives safely and efficiently.

Depending on your location, delivery may be fulfilled by carriers such as DHL, FedEx, Royal Mail, Blue Dart, ZTO Express, and other reliable regional partners.This extensive network allows us to provide fast, secure, and trackable shipping across Canada, the United States, Europe, and beyond.

Quality Guarantee

At Atelier Yasmin, we want you to love the quality of your order as much as we do. If your item arrives with a quality concern, please contact us within 30 days of receiving your order. Our team will carefully review your request and work with you to find the best solution.

Once our quality assurance team validates your claim, we’ll gladly send a complimentary replacement as quickly as possible, our priority is ensuring that you’re completely delighted with your purchase. 

If a replacement isn’t feasible, simply let us know when you reach out, and we’ll explore the possibility of a refund.

Defective or Damaged Products

If your order arrives damaged, defective, or incomplete, Atelier Yasmin will cover the cost of a replacement at no additional charge.

This includes instances such as:

- Damage to the product during delivery
- Incorrect quantities or missing items
- Verified quality issues

Lost Orders

If your package is lost in transit, please contact us within 30 days of the estimated delivery date. Once verified, we’ll gladly arrange a replacement order at no additional cost.

Return Policy

Atelier Yasmin currently does not support product returns or provide a return address. We kindly encourage customers to review all product details, sizing, and design information before completing their purchase. If you have any questions or concerns prior to ordering, our team is always happy to assist you to ensure a smooth experience.